Call Us Now

(03) 9876 5432

For immediate bookings

Email Us

[email protected]

24-hour response time

Visit Our Salon

123 Collins Street
Melbourne VIC 3000

Walk-ins welcome

Book Your Appointment

Fill out the form below and we'll get back to you within 24 hours to confirm your booking

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Salon Information

Address

123 Collins Street
Melbourne VIC 3000
Australia

Website

convesepnta.com

Opening Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 9:00 AM - 4:00 PM

We're closed on public holidays. Emergency grooming available by appointment.

What to Bring

  • Vaccination records (first visit)
  • Any special shampoos or medications
  • Photo reference for desired cut (if applicable)
  • Emergency contact information
  • Your pet's favourite treat or toy

Emergency Contact

For urgent grooming emergencies outside business hours:

0412 345 678 Emergency services subject to availability and additional charges

Frequently Asked Questions

Common questions about our grooming services and booking process

How far in advance should I book?

We recommend booking 1-2 weeks in advance, especially for weekends. However, we often have same-day availability for urgent needs.

What if my pet is nervous or anxious?

Our groomers are experienced with anxious pets. We take extra time and use calming techniques to ensure your pet's comfort. Please mention this when booking.

Do you require vaccination records?

Yes, for first-time clients we require proof of current vaccinations for the safety of all pets in our salon.

Can I stay with my pet during grooming?

While we understand your concern, pets typically do better without their owners present. We'll keep you updated and call if needed.

What's your cancellation policy?

We require 24 hours notice for cancellations. Same-day cancellations may incur a fee to cover our preparation costs.

Do you offer pickup and delivery?

Yes! We offer pickup and delivery within 10km of our salon for an additional $25. Perfect for busy pet parents.